OPERATIONS MANAGER

We are looking for an enthusiastic, organized operations manager to help us with year-round camp logistics, promotions, research and office management.

RESPONSIBILITIES
Personnel Management
– Manage Merchandising Intern.
– Recruit and manage volunteer teams in support of NubAbility camps, fundraisers and other needs.

Camp Logistics
– Source vendors, including facilities and hotels. Negotiate rates.
– Make all coach travel and lodging plans.
     – Manage room blocks.
     – Schedule transportation to and from airport, including car rentals.
     – Track coach reimbursements.
– Manage/inventory/pack/transport equipment, t-shirts, swag bags and supplies for each camp.
     – Create and implement packing lists and set-up checklists.
     – Maintain accurate inventory of all camp supplies and initiate restocks as needed.
     – Stage and ship equipment and supplies.
     – Assist with camp and event set-up and tear-down as needed.
– Communicate with families, coaches and third parties.
– Additional operations tasks for All Sports Camp:
     – Maintain master list of coach lodging assignments.
     – Maintain and administer on-site coach transportation plan.
     – Prepare and print coach communications and training materials.
     – Work with local groups to recruit additional volunteers.
     – Plan camp opening and closing ceremonies, including AV needs.

Camp Scheduling and Registrations
– Maintain master camp schedule and project plan for year; track work status.
– Own management of ACTIVE CAMPS software:
     – Create and maintain ACTIVE CAMPS registration forms.
     – Manage ACTIVE CAMPS database, including data integrity, naming conventions, and consistency.
– Provide detailed custom reports to the Executive Director and the Business Director upon request.
– Track registration issues such as payments and waiver completion; resolve with Business Director.
– Additional registration tasks for All Sports Camp:
     – Group and schedule campers for sessions.
     – Create registration folders for attendees.

Merchandise and Supplies
– Lead NubAbility merchandise fundraising initiatives.
     – Source products and recommend pricing.
     – Assist in the creation and maintenance of the online Nub Shop.
     – Manage Nub Shop at All Sports Camp, including training and scheduling Merchandising Intern and volunteers.
– Ensure all merchandise and supply orders are accurate, including order tracking, inventory and distribution. Maintain shared tracking log for office.
– Inventory and organize all on-hand product. Maintain updated inventory records for equipment and merchandise.
– Own management of Square POS software platform:
     – Keep database up-to-date.
     – Add items and reconfigure menus as needed for specific events/sales opportunities.
     – Design and implement process to manage all inventory tracking using Square.
     – Create training materials/train volunteers on Square system.
– Source and order camper, coach and volunteer t-shirts and swag for all camps.
– Manage budget for, order and organize all general office supplies.

Camp Promotions
Update call lists for each camp, make calls and follow up with camp information.
     – Area hospitals and prosthetists.
     – Families with limb-different children.
          – Who have previously attended the camp.
          – Who live in the region.
– Create and share Facebook events for all camps and fundraisers; research additional groups to join.
– Assist with social media posting as directed.
– Additional promotions tasks for All Sports Camp:
     – Assist in creation of All Sports camp program book, including coupon solicitation from local businesses.

Research
– Identify potential donors and sponsors as well as grant opportunities for both NubAbility Athletics and NubAbility Outdoors.

Other
– Answer phones, schedule meetings, make copies, provide general administrative support.
– Maintain an organized, tidy environment in all NubAbility facilities, including office, inventory room and storage units.
– Assist the Executive Director and Business Director in all fundraising efforts.
– Run errands as needed (mileage reimbursed).
– Support other foundation efforts as needed during crunch time. We are a team so if equipment needs to be hauled or mailings need to be stuffed, we all pitch in.

AVAILABILITY
– Full-time, salaried position working 40 hours/week; some weekend work may be required to support camp operations and organization fundraisers.
– Position must work out of NubAbility offices in Du Quoin, IL.

QUALIFICATIONS
– Excellent written and verbal communications skills.
– Meticulous attention to detail.
– Familiarity with Google Docs and Google Sheets (we will train on ACTIVE CAMPS, Square, Woo Commerce and other software we use).
– Track record of successfully planning and organizing projects.

PAY
– $40,000/year.
– Health insurance with an 80/20 payment split.
– Two weeks vacation plus business-observed holidays.

APPLY
Email a resume, cover letter and personal reference to Julie Grosse at [email protected].

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